Piranha Phish

This person is the only one who gets it.

OP isn’t looking for answers. They just want to complain. AND THAT’S FAIR! It is problematic. And it’s okay to vent.

It is a mess. There’s no easy solution or fix. We want there to be but we acknowledge that the strengths of Linux can also be weaknesses at times. It’s a heterogeneous ecosystem maintained be a myriad of volunteers and others and idiosyncrasies are a natural consequence.

We pick our battles. Linux brings so much power, but it’s not without some trade-offs. But we can all agree on one thing …

It’s a hell of a lot better than dealing with Windows.

I wasn’t aware of RustDesk. I’ve looked for usable solutions in the past and was never saw it or anything else like TeamViewer.

The nature of the problem seems to require a hosted service. So TeamViewer fit the bill and was free for this use case. But I’ll have a look at RustDesk now that I’m aware of it.

All that being said, I don’t mind closed-source. I’m an open-source zealot, but I’m not Richard Stallman. I use Linux at work so I’ll use whatever software gets the job done at the end of the day. I’m just glad to see more software work on Linux.

TeamViewer, or similar.

My mom has been running Linux Mint for 10+ years now. She is not tech savvy, but also not helpless. She has needed help a handful of times, usually with a printer.

Trying to talk anybody through support remotely is a PITA, Linux or Windows. So NAT-triendly remote desktop is very helpful.

Brother QL-1110NWB

Works flawlessly on Ubuntu. Even the cut feature. I recall looking at their Linux driver page, but can’t recall if it was even necessary to install it.

Because this is a network-enabled model, it was auto-detected on the network. That makes printing from Android a breeze as well.

I imagine the other Brother models work just as well like the QL-1100.